ZeroPoint Compression warrants its products to be free of manufacturing and material defects for one year commencing 10 days after they are shipped from our warehouse.
If you feel a product is in fact defective, send us an email at firstname.lastname@example.org including a picture of the product in question. Please also include proof of purchase or your order record information so we can verify when it was purchased. ZeroPoint will make a determination and let you know how we will proceed. If the product is deemed defective we will send you a replacement item and we will cover shipping costs.
Sometimes customers prefer to send the product to us instead, if you elect to do that return shipping is at your expense. Include a proof of purchase and all your information so we can process it.